Shipping policy
If you are not an automotive professional, your order will be cancelled.
Hey there! At Keyless City, we want to make sure you receive your orders as quickly and easily as possible. Here are some important things to know about our shipping policies:
Getting your order ready:
All orders placed before 4:30 PM CST will ship on the same business day. Orders placed after 3:30 PM EST may not be shipped until the following business day.
Overnight orders placed Friday before 4 PM CST. Will ship the same day. The delivery date is the following Monday unless the special Saturday delivery Overnight option is checked.
Only shipping services that have the transit time in the title (Overnight, 2-Day, etc.) are guaranteed transit times. All other transit times (Ground, Priority, etc.) are estimates and are not guaranteed by the carrier or by us.
Shipping options:
We've got different shipping options available, including standard shipping and expedited shipping. Shipping costs vary based on the weight of your order and the shipping method you choose.
When your order will arrive:
Delivery times depend on where you're located and which shipping option you choose. Generally, standard shipping takes 3-7 business days to arrive, while expedited shipping can get to you in 1-3 business days. Please keep in mind that delivery times are just estimates and aren't guaranteed.
International shipping:
At the moment, we only ship within the United States.
Tracking your order:
As soon as your order ships, we'll send you an email with a tracking number. You can use this number to keep tabs on your order's progress and find out when it will arrive.
Making changes to your order:
If you need to make changes to your order or cancel it, just reach out to us as soon as possible. While we can't guarantee that we'll be able to make changes or cancellations once an order has been processed, we'll do our best to help you out.
Shipping restrictions:
Unfortunately, we can't ship to P.O. boxes or APO/FPO addresses. Some items may have additional shipping restrictions or fees because of their size, weight, or hazardous materials.
If you have any questions about our shipping policies, please don't hesitate to reach out to us at info@keyless-city.com We're here to help!
